Your monitoring experts can help streamline an emergency
An alarm may be confusing when they trigger -- especially if they go off when you’re asleep. But if you have a monitored alarm system, you only have to think about one event: getting your family to out of harm’s way.
That's because your monitoring expert also responds to your tripped detectors. In a few seconds, they will reach out to you to make certain that everyone is secure and help assess the scene. Then, they will contact emergency departments and get them to your location. Your monitoring team can even help guide you through any emergency and what to do.
Monitoring covers more than your home security system
Your Charleston monitored alarm system protects more than an break-in. Your security system may also respond to fire, carbon monoxide, or excessive water with the right tech. By placing a monitored fire alarm or CO detector, you can get emergency teams to react no matter if you're home or away. Your monitoring specialists can even respond to health-related concerns -- like pains in the chest or a collapse -- with a monitored medical accessory.
Emergency services come in less time with a monitored alarm system
A Vivint agent will answer any activated alarm in a matter of moments. They'll first call you to ensure that you're out of harm’s way and then can coordinate emergency personnel on your behalf. This sleek method is much easier than calling 911 yourself after you rounded up your family members and got to safety. Seconds make a difference in home security, and Vivint ensures you get assistance fast!
Monitoring is vigilant of your home 24/7
Unfortunately, a blaring alarm bell doesn’t achieve much when you’re away from home. However, your Vivint monitoring team stays on alert without rest. They'll answer to any alarm that you can't and will also keep you up-to-date every step of the way. That's nice when you're at work and can rush home after getting a notification, but it's essential when you're traveling and simply cannot make it back to take care of the situation.